FAQ
FAQ (frequently asked question)
Clearly outline the range of services provided, such as residential cleaning, commercial cleaning, deep cleaning, move-in/out cleaning, etc.
Explain your pricing structure, whether it’s hourly, per room, or based on a package. Mention any additional fees for specific services.
Assure customers about the safety and effectiveness of your cleaning products. Mention if you use eco-friendly options.
Confirm if you bring all necessary cleaning equipment or if customers need to provide specific items.
Outline the booking process, whether it’s online, by phone, or in person.
Provide guidelines on how customers can prepare their home or office for the cleaning service.
Explain your guarantee policy and how you handle customer complaints.