Welcome to Al Ahad Cleaning Services. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Introduction

Al Ahad Cleaning Services provides professional cleaning services. These terms govern your use of our services and form a contract between you and Al Ahad Cleaning Services.

2. Services

• Scope of Services: We offer a range of cleaning services, including residential, commercial, and specialized cleaning.
• Service Availability: Our services are available by appointment. We strive to meet the scheduled time but may adjust in case of unforeseen circumstances.

3. Booking and Confirmation

• Booking Process: Bookings can be made via our website, phone, or email.
• Confirmation: A booking is considered confirmed when you receive a confirmation email or message from us.

4. Pricing and Payment

• Pricing: Prices for our services are listed on our website and may vary based on the scope of work.
• Payment: Payment is due upon completion of the service. We accept cash, credit cards, and bank transfers.
• Late Payment: Late payments may incur additional charges.

5. Cancellations and Rescheduling

• Cancellations: You can cancel your booking up to 24 hours before the scheduled service time without any charges. Cancellations within 24 hours may incur a cancellation fee.
• Rescheduling: Requests to reschedule must be made at least 24 hours in advance. We will accommodate your request subject to availability.

6. Customer Obligations

• Access to Property: You must provide access to the property at the scheduled time.
• Valuables: Secure any valuables before our team arrives. Al Ahad Cleaning Services is not responsible for loss or damage to valuables left in plain sight.
• Pets: Ensure pets are secured or removed from the service area for their safety and ours.

7. Our Obligations

• Professional Service: We commit to providing professional, high-quality cleaning services.
• Safety: Our team follows safety protocols and uses environmentally friendly cleaning products where possible.

8. Liability

• Damage: We will take all reasonable precautions to avoid damage to your property. In the unlikely event of damage, our liability is limited to the cost of repair or replacement.
• Injury: Al Ahad Cleaning Services is not liable for any injury sustained by you or any third party while our team is on your property.